FedEx Ground operates the fastest and most automated hub network in the ground package shipping industry, offering speed, efficiency and reliability to customers.
More than 7.5 million packages a day travel through a network of 36 hubs and more than 500 pickup-and-delivery stations throughout the U.S. and Canada, plus an additional network of hubs dedicated to FedEx SmartPost packages.
The FedEx Ground linehaul network is built on a “hub and spoke” network model.
- Each of the 36 regional hubs are strategically located throughout the U.S. and Canada
- Surrounding each hub — as if they are spokes on a wheel — are local stations (or satellites) that feed (and are fed by) the hub, and vice versa
Lifecycle of a package
The lifecycle of a package illustrates movement through the FedEx Ground network:
- Shipper (customer): Packages are picked up at a customer location in a local geographic area and transported to the local station by a contracted service provider.
- Origin station: Packages that are picked up from local shippers are sorted for outbound transportation to a nearby hub.
- Origin hub: At the origin hub, packages are unloaded and sorted, with loads consolidated onto trailers according to destination hub for the efficient movement of packages.
- Destination hub: Trailers arrive at the destination hub, where packages are unloaded and sorted for transportation to the hub’s satellite stations.
- Destination station: Packages arrive at the destination station to be sorted for delivery in the station's service area.
- Recipient (customer): Packages are delivered to the intended commercial or residential customer.
Additionally, in the U.S., FedEx SmartPost packages may be consolidated onto trailers for transportation from a SmartPost hub and/or customer locations to a destination Ground hub, or to a SmartPost hub where final — mile delivery generally is provided by the U.S. Postal Service.
The transport of packages between stations, hubs and customers is performed by independent businesses with which FedEx Ground contracts. These businesses agree to provide the following services:
- Pickup and delivery (P&D): Using vans or small trucks, packages are picked up from shippers and transported to the local FedEx Ground station; and, from the destination station, they are delivered to business and residential recipients
- Linehaul: Using tractors, trailers are pulled over-the-road from station to hub, hub to hub, and hub to station — and, in some cases, from customer locations to or from stations or hubs (“spotted trailers” or “spots”)
See Contracting with FedEx Ground for additional information.